Terms & Conditions
Introduction
Welcome to Pelenti Group, a facilities management and janitorial company based in Washington, DC.
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Acceptance
By using our services, you acknowledge that you have read and agree to these Terms and Conditions and our Privacy Policy.
Intellectual Property Rights
Our website and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Pelenti Group and its licensors. Our website is protected by copyright, trademark, and other laws of both the District of Columbia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pelenti Group.
Links to Other Resources
Our website may contain links to third-party websites or services that are not owned or controlled by Pelenti Group. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Pelenti Group shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Prohibited Uses
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the site:
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In any way that violates any applicable federal, state, local, or international law or regulation.
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For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
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To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
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To impersonate or attempt to impersonate Pelenti Group, a Pelenti Group employee, another user, or any other person or entity.
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To send unauthorized SMS/MMS messages, including but not limited to unsolicited commercial messages or spam.
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Disclaimer of Warranties
Our services are provided "as is" without any warranties of any kind, either express or implied. Pelenti Group disclaims all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
Pelenti Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
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Indemnification
You agree to indemnify, defend, and hold harmless Pelenti Group, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of our services or breach of these terms.
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Waiver and Severability
Any failure by Pelenti Group to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
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Termination
Pelenti Group reserves the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
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Changes and Amendments
Pelenti Group reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website. You are responsible for reviewing these Terms and Conditions periodically to ensure you are aware of any modifications. Your continued use of our services after any changes constitutes your acceptance of the new Terms and Conditions.
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SMS/MMS Terms and Conditions
Pelenti Group's SMS/MMS Text Message Program
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Pelenti Group’s SMS/MMS text message program allows our office staff to directly communicate with you. By providing your phone number and opting into our text message program, you agree to receive text messages from Pelenti Group. Consent is not a condition of purchase.
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For visitors – we respond to your general inquiries.
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For current employees - we can communicate with you regarding work-related topics such as time and attendance, scheduling shifts, facilities/operations support, resource needs, order/delivery/dispatch confirmation, and other relevant work-related matters.
No mobile phone information or opt-in data will be shared with third parties/affiliates for marketing or promotional purposes.
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Content
Our text messages to are business and work-related in nature. They do not contain deceptive, fraudulent nor illicit content.
Message Frequency
Message frequency may vary based on the nature of your inquiry or support needed.
Cost
Message and data rates may apply for each text. Please contact your mobile telephone carrier for pricing details.
How to Opt-In to Receiving Text Messages from Us
To opt-in to Pelenti Group’s text message program, visit our website and complete the Get In Touch With Us webform, check the box labeled "OPT-IN" and submit. By checking the OPT-IN box and submitting the webform on our website, you consent to receive SMS/MMS text messages from Pelenti Group at the provided mobile number. Consent is not a condition of any purchase. Message frequency may vary, and data rates may apply. No mobile phone information or opt-in data will be shared with third parties/affiliates for marketing or promotional purposes.
How to Opt-Out / Stop Receiving Text Messages from Us
To stop receiving SMS/MMS communications from us, reply "STOP" to any text message you receive from us. No further messages will be sent to your mobile device unless initiated by you.
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Support/Help
If you need assistance, text "HELP" to the number you received the text message from or email: info@pelentigroup.com.
Carrier Liability/No Guarantee of Access
Access or delivery to a mobile network is not guaranteed and may be subject to network provider limitations.
Termination of Text Messaging
If you breach these terms and conditions, your access to the text messaging service may be terminated.
Changes to Terms and Conditions
Pelenti Group reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website. You are responsible for reviewing these Terms and Conditions periodically to ensure you are aware of any modifications. Your continued use of our services after any changes constitutes your acceptance of the new Terms and Conditions.
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Contact Information:
Pelenti Group
Address: 1140 3rd Street NE, Washington DC, 20002
email: info@pelentigroup.com
office phone: 202-660-1431